PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOUR PURCHASES.
The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions"). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time.
Payment shall be made by a credit card. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. For credit card payments, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. We may require, at our option, that any order placed over certain dollar amounts receive our pre-approval. We also may require additional verification or information before accepting any order.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.
We cannot guarantee product availability and products, nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
Shipment of all products ordered via the On line Store is done from Revolutionary Science in Lindstrom, MN USA. Revolutionary Science uses various courier companies and customs agencies (for CA) deliveries. FOB is Lindstrom, MN. Revolutionary Science is not responsible for any shipping problems and shall not be held liable for any "reasonable" delay beyond our advertised delivery timeframes. Due to high demand, order processing can take 1 to 3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
The on-time delivery guarantee does not apply to shipments that are delayed due to causes beyond UPS's control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment, delays caused by the consignee, acts of God, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, riots, circumstances arising before, during, or after a strike or other labor disputes, civil commotions, disruptions in the air or ground transportation network (such as weather phenomena), and natural disasters.
Please feel free to order products indicated as "Back Ordered", but keep in mind that we will not deliver within typical shipping time-frames, nor can we set expectations of delivery time-frames, at time of order.
Payment of all items purchased via the On line store is credit card only. Credit cards accepted are VISA, Mastercard and American Express. All products selected in the On line store will be charged in US Dollars. Fluctuations in the currency exchange rate on the day of the purchase may result in a slight difference in the totals. Any Items shipped in the state of Minnesota will be charged the current Minnesota State sales tax rate. No tax will be charged for orders shipped outside of Minnesota. We do not accept payment by Check or Money order.
For repairs contact Revolutionary Science's technical support (tel:651-674-3112). If technical support determines that the product needs to be returned, an RA# (return authorization #) will be assigned. Damaged product must be packed appropriately in the original or comparable box. A completed Equipment Repair Form must be included with the returned product. Equipment Repair Form can be found at http://revsci.com/literature/.
Send freight paid to:Revolutionary Science, Repairs Department, 13229 St Croix Ave, STE 7, Lindstrom, MN 55045
For repairs under warranty, a service technician will either replace or repair the product in a timely manner free of charge and FOB customer's location. For non-warranty repairs, a service technician will contact customer with a quotation to repair the damaged product before incurring any expense. Once repaired, the product is shipped FOB Repairs Department location. Items ordered in error are subject to a 15% restocking fee (off list price). Items must be in resalable condition.
Please note: If product defect or malfunction is caused by customer accident, misuse, or negligence, including tampering, abuse, or damage in transit, the warranty is void.
There is no refund or return of accessories purchased via the On line store. All sales are final.
If you have any comments or questions, please do not hesitate to contact us via telephone at 800-775-7942 or email us via the On line web form at contact us.